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Returns

While we hope you love your LEKKIE purchase we know that sometimes things don't always work out.

  • For any returns for change of mind or if the item is faulty you must email us at ohhellolekkie@gmail.com before sending your item back to us

  • All returns must be sent back within 7 days from the day that the order was received. Items received outside of this period will not be accepted.

  • You are responsible for the freight to return items unless the item is deemed as faulty

  • Returned items must be in original condition and packaging and unworn unaltered and undamaged.

  • On receipt of the item we will ensure it meets all criteria before processing a return. 

  • We aim to process returns within three working days of receiving the item.

  • Please allow up to 10 working days to see any refunds issued to your bank account.

  • Shipping charges will be refunded only if the item is deemed faulty

  • LEKKIE is not liable for the loss of items being returned. 

  • Items marked as 'Final Sale' cannot be returned for a refund exchange or gift voucher.

  • Items marked as 'Seconds' cannot be returned for a refund exchange or gift voucher.

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